State Bank of India is the largest public sector Indian multinational bank. The bank offers an array of products and services to NRI customers, such as SBI NRE savings accounts, fixed deposits, loans, investments, etc. Non-resident customers of the bank can contact the SBI NRI customer care team to share their queries about the bank and its products.
SBI NRI Customer Care Services
State Bank of India provides seamless experience for its customers on various touch points. To get satisfactory answers to your questions, you will need to share your full name, contact details, account number and branch name (customers having an account with the bank) when contacting the customer care team.
SBI Customer Care International Toll Free Number
NRI customers of State Bank of India can call on SBI International Toll Free Numbers (ITFNs) from the following 20 countries.
| Country | SBI Customer Care International Toll Free Number |
|---|---|
| Australia | 1800-012-473 |
| Bahrain | 80-801-724 |
| Belgium | 80-076-562 |
| Canada | 1866-3284-209 |
| France | 800-740-849 |
| Germany | 800-183-0736 |
| Hong Kong | 800-932-045 |
| India | – 1800 425 3800 or 1800 11 2211 or – +91-80-26599990 (chargeable) |
| Italy | 800-789-407 |
| Japan | 006-633-812-439 |
| Netherlands | 800-022-3031 |
| New Zealand | 800-449-909 |
| Oman | 800-757-92 |
| Qatar | 00800-100-157 |
| Russia | 810-800-293-010-12 |
| Saudi Arabia | 800-814-4209 |
| Singapore | 800-101-2333 |
| South Africa | 800-982-360 |
| UAE | 800-091-190-05 |
| UK | 808-101-7633 |
| USA | 1866-328-4209 |
NRIs can also reach the contact center by calling +91-80-26599990 (toll number).
SBI Foreign Services for NRI Services
NRIs can also visit an SBI foreign office in their country of their current residence to avail different services mentioned below, such as NRI account application, attestation, or to receive Internet Banking Pre-printed Kit (INBPPK).
Services Related to NRE/ NRO/ FCNR (B) Account Opening
| Foreign Office in | Attestation of Account Opening Application/ KYC Docs | KYC and Acceptance of the Application from the Customer to Forward it to a branch in India | Delivery of Kit (INB PPK) |
|---|---|---|---|
| Abu Dhabi(Rep Office) | Yes | Yes | Yes |
| Australia | Yes | Yes | No |
| Bahrain | Yes | Yes | Yes |
| Belgium | Yes | Yes | No |
| Canada | Yes | No | No |
| China | Yes | Yes | Yes |
| Dubai(Rep Office) | Yes | Yes | Yes |
| France | Yes | Yes | No |
| Germany | Yes | Yes | Yes |
| Hong Kong | Yes | Yes | No |
| Indonesia | Yes (For SBI Indonesia Customers) | No | No |
| Israel | Yes | Yes | No |
| Japan | Yes | Yes | No |
| Maldives | Yes | Yes | Yes |
| Mauritius | Yes | Yes | Yes |
| Nigeria | Yes | Yes | No |
| Oman | Yes | Yes | No |
| Philippines | Yes | Yes | Yes |
| Seoul | Yes | Yes | Yes |
| Singapore | Yes | No | No |
| South Africa | Yes | Yes | Yes |
| Sri Lanka | Yes | Yes | Yes |
| UAE (DIFC) | No | No | No |
| UK | Yes (For KYC compliant and SBI UK bank account holders) | Yes (For KYC compliant and SBI UK bank account holders) | No |
| USA (California) | Yes | No | No |
| USA (Chicago) | Yes | Yes | No |
| USA (Los Angeles Agency) | No | No | No |
| USA (New York) | Yes | Yes | No |
| USA (Washington) | Yes | Yes | No |
| Yangon (Myanmar) | Yes | Yes | No |
Note: Please contact the respective foreign office to know about charges, if any, for providing any of the above mentioned services.
NRIs can also share their queries via an email at the following email address – [email protected]
NRI Nodal Officers
If you are not satisfied with resolution to your problem and wish to escalate them, you can contact the designated NRI Nodal Officers in your State or Union Territory. Contact details are given below:
| State/ UT | Nodal Officer | Email ID | Phone Number |
|---|---|---|---|
| Arunachal Pradesh/ Assam/ Manipur/ Meghalaya/ Mizoram/ Nagaland/ Tripura | Mr. D. Lalmuon K Gangte | [email protected] | 0361-2237595 |
| Andhra Pradesh | B. Sunitha | [email protected] | 040-23387491 |
| Bihar/ Jharkhand | Mr. Amit Kumar | [email protected] | 0612-2219077 |
| Chandigarh/ Haryana/ Himachal Pradesh/ Jammu & Kashmir/ Punjab | Ms. Tanu Sharma | [email protected] | 0172-4567535 |
| Chhattisgarh/ Madhya Pradesh | Mr. Imran Khan | [email protected] | 0755-2575974 |
| Delhi/ Haryana/Uttrakhand/ Western Uttar Pradesh | Ms. Madhu Kurich/ Mr. Gautam Jangapani | [email protected] | 011-23407397 / 23407141 |
| Eastern Uttar Pradesh | Ms. Rashmi Gaur | [email protected] | 0522-2295499/2295494 |
| Gujarat | Mr. Jaishankar Jha/ Mr. Ashish Kr Jha | [email protected] | 079-25506476 |
| Karnataka | Mr. Y Y Raghvendra Rao/ Mr. Chandrashekh er | [email protected] | 080-25943152 |
| Kerala | Mr. Ajaya Kumar C/ Mr. Thomas P T/ Mr Sethuramalingam A/ Ms. Vijayalakshmy K | [email protected] | 0471-2192355/2351836 |
| Maharashtra/ Goa | Mr. Rakesh Gopalan,Ms. Amruta Sawant (For Mumbai & Raigad branches)/ Mr. Girish R Chandorkar[For Maharashtra & Goa branches(Except Mumbai)] | nridesk.[email protected] / [email protected] | 022-67514147 / 022-67514151 |
| Orissa | Mr. Laxmikant Sahoo/ Mr. K Raja Sekhar | [email protected] | 0674-2392050/ 0674-2392963 |
| Pondicherry/ Tamil Nadu | Ms. P Geetha | [email protected] | 044-28308768 |
| Rajasthan | Mr. Amitanshu Shrivastav | [email protected] | 0141-2256280 |
| Telangana | Mr. B Gangadhar Rao/ Mrs. Kanaka Durga | [email protected] | 040-23466316/ 040-23466294 |
| West Bengal | Mr. Niraj Sinha/ Mr. Sumanta Roy | [email protected] | 033-22131707 |
Please don’t share your personal information such as ATM PIN, ATM Card details, credit card details, Password, User Name, etc. even with someone claiming to be a bank official.
NRIs can download SBNRI App to ask any questions, apply for an NRI account or avail an array of NRI banking and investment services online.
You can also click on the button below to apply for an NRI account. Visit our blog and YouTube Channel for more details.
