Axis Bank NRI Customer Care Service

Axis Bank offers an array of NRI banking and financial services including NRI bank accounts, NRI fixed deposits, loans, insurance products, etc. The bank operates through a network of 3300 branches in India and 9 international offices to cater to the banking needs of Indian and NRI customers. The bank provides one of the best NRI customer care services in the industry. For any information regarding NRI products and services such as Axis Bank NRI account, debit card, etc. you can contact Axis Bank NRI customer care team. 

Also Read: Axis Bank NRI Banking Services

SBNRI is an official partner of Axis Bank to help NRIs open bank accounts, invest in India, etc. You can click the button to apply for an NRI account online right away.

Open NRI Account

Axis Bank NRI customer care number +91 40 67174100

To avail Axis Bank NRI customer services, you can contact Axis Bank NRI customer care by dialing Axis Bank NRI 24×7 customer care number +91 40 67174100 (non-toll-free). 

Country-wise list of Axis Bank NRI customer care number 

NRIs living in the following countries can dial the toll-free number given against their country of residence. For example, NRIs living in the US can dial Axis Bank NRI customer care USA toll free number 1855 205 5577 to get answers to the question and get instant resolution of their problems. 

Axis Bank NRI customer care number India

You can also dial Axis Bank NRI customer care number to India, +91-40-6717-4100 for emergency assistance like blocking your lost or stolen credit/ debit card. Please note this number is not toll free. 

Customers can get the following information and services through Axis NRI phone banking:

• Information about NRI products and services
• Information about financial transactions and account balance
• Information about status of cheque deposited or issued
• Information about NRI FD/ bank account interest rates
• Information about ATM and branch locations
• Information/Issues on usage of Axis NRI internet banking or mobile banking
• Request for new cheque book
• Request for cheque stop payment
• Request for account statement via email
• Regeneration of ATM PIN for debit card
• Blocking of Internet banking User ID
• Hot listing of credit/ debit cards
• Activation/Deactivation of international transactions on NRE debit cards
• Request for interest certificate
• Request for TDS certificate

Axis Bank NRI customer care email ID

Customers can also send an email related to any queries, feedback or complaints at NRI customer care email ID:

Axis Bank Customer Support for NRIs

NRI customers can reach Axis Bank through multiple points of contact such as email, instant chat, etc. available on Axis Bank Customer Support page. Here are the steps:

• Visit www.axisbank.com/support. 
•  Click on any of the following icons as per your requirements and convenience. 

• For example, to connect via an email, click on the icon and select the product about which you want to ask a question such as bank account, cards, loans, etc.
• Now select the subcategory of the products i.e. NRI account, credit/ forex cards, etc,
• Choose your query e.g. account opening, fees and charges, welcome kit, etc. 
• Select queries and send an email using email ID registered with Axis Bank.
• Likewise, you can use other tools to contact Axis NRI customer care team to get your queries resolved. 

Axis Bank Overseas Branches

Axis Bank has representative offices at the following location

Axis Bank Dubai Office

Axis Bank Dubai address is as follows:

Axis Bank Ltd. (Dubai) 

Office No. 105, 1st Floor,

Al Safa Business Centre,

Plot No.318-883, Street No.19,

PO Box.122504,

Opp. Dubai Central Post Office, Karama

Dubai, UAE

Tel : +9714-3343688

Axis Bank Abu Dhabi Office

Axis Bank Ltd. (Abu Dhabi)

P O Box No.113498,

Office No.1003, 10th Floor,

Al Masaood Tower,

Near Crowne Plaza, Hamdan Street,

Abu Dhabi, UAE

Tel : 00971-26281668

Axis Bank Sharjah

Axis Bank Ltd. (Sharjah)

1312-1313, Al Hind Tower,

Besides Qasba Canal,

Al Qasba, Sharjah, UAE.

Tel : 00971-65253330

Axis Bank Bangladesh Office

Overseas Branch Office

Axis Bank Customer Grievance Redressal

Customers who are not satisfied with the response provided by Axis Bank NRI customer service team can write to the Nodal Officer. You can submit the grievance redressal form or download it from Axis Bank’s official website and send it to the address mentioned below:

Nodal Officer, Grievance Redressal

Mr. Caesar Pinto, Nodal Officer- Grievance Redressal

Axis Bank Ltd. 5th Floor, Gigaplex

Plot No. I.T.5, MIDC, Airoli Knowledge Park

Airoli, Navi Mumbai – 400708

Or send an email at [email protected].

Axis Bank Principal Nodal Officer

If you are not satisfied with the solution or your queries have not been resolved by the Nodal Officer within 30 days, you can further approach the Axis Bank Principal Nodal Officer. You can download the complaint form from the bank’s official website and submit it either online or fill up the printout form and post it to the following address:

Mrs. Neeta Bhatt

Senior Vice President

Axis Bank Limited, Corporate Office,

5th floor, Gigaplex, Plot No. I.T. 5, MIDC, Airoli Knowledge Park

Navi Mumbai – 400 708

You can also write to Axis Bank Principal Nodal Officer at [email protected]

While conducting financial transactions in India, NRIs face many problems. However, now NRIs can use SBNRI platform to get their financial queries/ complaints resolved online. You can download SBNRI App to apply for an NRI account, file taxes, invest in the Indian stock market and ask any questions related to them. 

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