ICICI Bank has a strong presence in India and continues to expand its footprints in international markets to cater to its Indian as well as non-resident customers. The Bank offers an array of products and services to non-resident customers such as NRI bank accounts, fixed deposits, and mutual funds, loans and insurance. NRI customers can contact ICICI Bank NRI customer care team to get information related to various products and get their queries resolved.
Want to open an NRI account in India? Click the button below to apply for an NRI account online.
ICICI Bank NRI Customer Care
The bank offers 24×7 ICICI Bank NRI Customer Care service through different channels to ensure customer problems are resolved quickly. You can ask any query related to NRI banking products, such as ICICI Bank NRI account opening, ICICI Direct NRI Trading Account, etc. Here are the contact details of ICICI Bank NRI customer care services.
ICICI NRI Customer Care in India (Toll Free)
NRI customers can dial toll free ICICI NRI customer care number 1800 1080 for their queries.
ICICI Bank 24×7 NRI customer care number
ICICI Bank provides country specific customer care services, for example, NRIs living in the United States can contact ICICI Bank USA customer care number. Following are the numbers for customers from various countries around the world:
| Country | ICICI Bank Customer Care Number |
|---|---|
| USA | 18664242448, 18448858100 |
| UK | 08081 314 151, 448081754590 |
| Singapore | 800 101 2553 |
| Canada | 18664242448 |
| UAE | 8000 9114 001 |
| Australia | 0011-800-0424-2448 |
| Belgium | 00-800-0424-2448/ 00-800-4433-2332 |
| Finland | 990-800-0424-2448/ 00-800-4433-2332 |
| France | 00-800-0424-2448/ 00-800-4433-2332 |
| Germany | 00-800-0424-2448/ 00-800-4433-2332 |
| Ireland | 00-800-0424-2448/ 00-800-4433-2332 |
| Italy | 00-800-0424-2448/ 00-800-4433-2332 |
| Luxembourg | 00-800-0424-2448/ 00-800-4433-2332 |
| Netherlands | 00-800-0424-2448/ 00-800-4433-2332 |
| Portugal | 00-800-0424-2448/ 00-800-4433-2332 |
| Spain | 00-800-0424-2448/ 00-800-4433-2332 |
| UAE | 8000 9114 001 |
| Bahrain | 800 04 877 |
| Non-toll free number from any country | 91-40-3099 8025 |
| From India (For NRIs when in India) | 1800-102-5600 |
Contact number of overseas offices of ICICI Bank
| Country | Contact Number |
|---|---|
| Bahrain | + 973 17 576 161 |
| Hong Kong | +852-22342651, +852- 22342655 |
| Sri Lanka | + 94 11 4242448 |
| Russia | + 7 495 981 4988 |
Note: For NRI account related queries, keep your passport details handy when contacting ICICI NRI customer care team for authentication purposes.
Request a Call
NRI customers can request for a free call back by submitting the NRI application form online. A phone banking service representative will contact you from – 914030661850.
ICICI Bank NRI Customer Care email ID
NRIs, PIOs and OCIs can also write to ICICI Bank at [email protected]. Registered users of Money2India.com service need to use their email ID registered with Money2India to write an email.
ICICI NRI Login
NRIs customers who have activated internet banking can login to ICICI NRI internet banking using user ID and password. NRIs can login to internet banking to view the details of their NRI accounts held with ICICI Bank Ltd, India.
Important points for ICICI Bank login:
- Ensure that your contact details, such as your telephone number, email and address, etc. available with the bank are up to date.
- Only use websites starting with HTTPS in the address bar of your browser accessing your bank accounts online.
- When accessing your online NRI accounts, always ensure you open the bank’s secure website. Do not click on links of the website, instead type it into your internet browser directly.
- Don’t forget to log out of your secure online before leaving your computer. Never disclose your PIN, password or other security details to anyone under any circumstances. The bank will never request these details from you.
- If you think you have been a victim of identity theft, you can report the fraud and contact the bank so that the bank can help to ensure the ongoing security of your Account.
Alternatively, you can login to ICICI Mobile Banking App to conduct transactions, resolve your queries or apply for NRI banking services.
ICICI Bank Overseas Branches
ICICI Bank has branches, representative offices and subsidiaries in various countries to cater to the banking requirements of NRI customers. You can also contact these branches.
| Bahrain ICICI Bank Ltd.Manama Centre,Manama Kingdom of BahrainTel: + 973 17 576 161Fax: + 973 17 221 200 | UK Subsidiary ICICI Bank UK PLC(For list of branches, please visit http://www.icicibank.co.uk) |
| Canada Subsidiary ICICI Bank CanadaDon Valley Business Park150 Ferrand Drive, Suite 700, Toronto, ON M3C 3E5Tel: + 1 416 360 0909 | Singapore Branch ICICI Bank Ltd.9 Raffles Place,# 50-01 Republic Plaza,Singapore- 048619Tel: + 65 6723 9288 |
| Hong Kong Unit 1504B-1505,Level 15, International Commerce Centre,1 Austin Road West,Kowloon, Hong KongTel: + (852) 2234 2651/2234 2655 | Dubai Representative Office ICICI Bank Ltd.,Suite No. 404,The Business Centre Building, Khalid Bin Al Waleed Street, Near Burjuman, P O Box: 28758, Dubai, U.A.E.Tel: + 8000 9114 001 (toll free) |
| Abu Dhabi Representative Office ICICI Bank LtdNo 203, 2nd FloorEMI TowerHamdan Street, PO Box 31276Abu DhabiUnited Arab EmiratesTel: + 8000 9114 001 (toll free) | Sri Lanka Branch ICICI Bank Ltd.58, Dharmapala Mawatha,Colombo 07,Sri Lanka.Tel: + 94 11 4242448 |
| South Africa Representative Office ICICI Bank Limited3rd floor, West Building,88, Stella Street, Sandown, Sandton, Johannesburg 2196PO Box 78261, Sandton, Johannesburg 2146Tel: +27 11 6767800 (Board) | China – Representative Office ICICI Bank Ltd.RM 2585, 25/F, Wheelock Square,1717 Nanjing West Road, Jingan District, Shanghai 200 040, China Tel: + 86 21 61575169 / 70 |
ICICI Bank NRI Customer Service Channels
Here are service channels to avail various products and services offered by ICICI Bank to NRIs:
Account opening
| Services | iPal Live Chat | iMobile (Android users) | iMobile (IOS users) | Internet Banking | Phone Banking | Registered email ID |
|---|---|---|---|---|---|---|
| Re-KYC updation | No | No | No | Yes | No | No |
| Conversion of Resident account to NRO account | No | No | No | Yes | Yes | No |
| Inactive account activation | No | Yes | Yes | Yes | Yes | Yes |
| Dormant account activation | No | No | No | Yes | No | Yes |
| Transfer of account | Yes | Yes | Yes | Yes | Yes | Yes |
| E-statement registration facility | Yes | Yes | No | Yes | Yes | Yes |
Additional account opening
| Services | iPal Live Chat | iMobile (Android users) | iMobile (IOS users) | Internet Banking | Phone Banking | Registered email ID |
|---|---|---|---|---|---|---|
| ICICI NRI savings account opening | Yes | Yes | Yes | Yes | Yes | Yes |
| FD (NRE/NRO/FCNR) account opening | Yes | Yes | Yes | Yes | Yes | Yes |
| Rupee Plus Plan | No | No | No | No | No | No |
Internet/ mobile banking
| Services | iPal Live Chat | iMobile (Android users) | iMobile (IOS users) | Internet Banking | Phone Banking | Registered email ID |
|---|---|---|---|---|---|---|
| Registration for internet banking | No | No | No | No | Yes | Yes |
| Registration for mobile banking | No | No | No | No | Yes | No |
| Reissue/ enabling internet banking user ID | No | Yes | Yes | Yes | Yes | No |
| Internet Banking User ID | No | Yes | Yes | Yes | Yes | No |
| Reissue of internet banking login password | No | Yes | Yes | Yes | Yes | No |
| Linking of accounts to user ID | Yes | Yes | No | Yes | Yes | No |
| Enable 3D secure | Yes | No | No | No | Yes | Yes |
Card related
| Services | iPal Live Chat | iMobile (Android users) | iMobile (IOS users) | Internet Banking | Phone Banking | Registered email ID |
|---|---|---|---|---|---|---|
| Linking of A/c to ATM/Dr card | No | No | No | Yes | No | No |
| Block ATM/Debit card -AC | Yes | Yes | Yes | Yes | Yes | Yes |
| Unblock Debit/ATM card | Yes | Yes | Yes | No | Yes | No |
Cheque/ funds transfer
| Services | iPal Live Chat | iMobile (Android users) | iMobile (IOS users) | Internet Banking | Phone Banking | Registered email ID |
|---|---|---|---|---|---|---|
| Instruction for cheque on hold | Yes | No | No | Yes | Yes | Yes |
| Stop cheque payment | Yes | Yes | Yes | Yes | Yes | Yes |
| Funds transfer within registered billers | Yes | Yes | Yes | Yes | Yes | No |
| Funds transfer through RTGS/ NEFT | No | Yes | Yes | Yes | No | No |
| Demat Draft request | Yes | No | No | Yes | Yes | No |
| Repatriation via Wire transfer / Foreign Currency Demand Draft | No | No | No | Yes | No | No |
| Bill payment | No | Yes | Yes | Yes | No | No |
While conducting financial transactions in India, NRIs face many problems. However, now NRIs can use SBNRI platform to get their financial queries/ complaints resolved online. You can download SBNRI App to apply for an NRI account, file taxes, invest in the Indian stock market and ask any questions related to them.
You can also click on the button below to ask any questions. Visit our blog and YouTube Channel for more details.
