*Average Price as per 3 July, 2022
NO OF SHARES
Reliance Retail is the retail initiative of the group and is central to our consumer facing businesses. It has in a short time forged strong and enduring bonds with millions of consumers by providing them unlimited choice, outstanding value proposition, superior quality and unmatched experience across all its stores.
Reliance Retail has adopted a multi-prong strategy and operates chain of neighbourhood stores, supermarkets, wholesale cash & carry stores, specialty stores and online stores and has democratized access to a variety of products and services across diverse segments for Indian consumers.
Serving the food and grocery category Reliance Retail operates Reliance Fresh, Reliance Smart and Reliance Market stores. In the consumer electronics category Reliance Retail operates Reliance Digital, Reliance Digital Express Mini stores and Jio stores, and in fashion & lifestyle category it operates Reliance Trends, Trends Women, Trends Man, Trends junior, Project Eve, Reliance Footprint, Reliance Jewels and AJIO.com in addition to a large number of partner brand stores across the country.
India’s retail market is estimated at US$822 billion in FY 2019-20 and is expected to grow at a CAGR of 10% over next 5 years to reach US$1,315 billion by FY 2024-25. The penetration of organised retail market is estimated at 11% in FY 2019-20 and is expected to grow to 17% by FY 2024-25E. The organised retail market is estimated at US$89 billion in FY 2018-19 and is expected to grow at a CAGR of 21% over next 5 years to reach US$230 billion by FY 2024-25E.
Reliance Retail demonstrated yet another year of highest ever revenue, EBITDA and margin expansion despite challenging market environment, slowing consumer demand, and COVID-19 disruption towards the end of the year. This robust business performance is backed by consistent strategy, sharp operational execution and a customer centric approach.
The Company is India’s largest and most successful retailer. In just 14 years of launch, the Company has accomplished a feat which no other retailer has achieved. The Company touches every aspect of its consumers’ life from morning to evening, food to fashion, items of necessities to luxuries of life, cities to towns, online to offline and much more, enabling the ease of living for every Indian.
The Company has established its business across five key consumption baskets of:
a) Consumer Electronics;
b) Fashion & Lifestyle;
d) Connectivity; and
e) Petro Retail.
The Company is now embarking on a journey to transform traditional retail through its JioMart Digital Commerce Platform. The roadmap to this journey requires Reliance Retail to establish a complex yet robust physical and digital pan-India infrastructure and neatly weave this network to a smooth, sound and responsive operating system, which will enable the Company to serve consumers in partnership with traditional retailers.
The Company has commenced taking strides towards this with the launch of pilot phase of JioMart in select cities. It provides omni-channel experience to consumers who can place orders through alternative ways including Whatsapp which will be served by merchant partners. It is aimed at changing the entire customer journey in ways that even consumers who are not comfortable with digital channels become comfortable with JioMart. JioMart acts as a centralised procurement and delivery platform between manufacturers and merchant partners. JioMart enables digitisation of merchants through Jio PoS at the backend and JioMart app at the frontend. As for the pilot, the Company has commenced onboarding merchant partners in a limited geography.
The Company will continue to invest in expanding the existing store network and enhance core capabilities including omni- channel solutions, innovative store concepts, enhancing store environment for providing immersive customer experience, leveraging customer insights through use of sophisticated technology and much more to consolidate its market leadership across all consumption baskets and store concepts.